Returns & Exchanges
At Chlorophyll Water, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your package.
- 3.Package Your Items
Place the unworn garments with original tags attached back into their eco-friendly mailer and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
